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Transferring Licenses

Reconfiguring all or part of your hardware, or purchasing new hardware, is within the parameters of the License Agreement.
Therefore, you do not need to purchase a new license.
However, after your purchase or installation of a new OS, you do need to go through the confirmation process again for "SILKYPIX® Developer Studio 4.0 / 6 / Pro / Pro5 / Pro6" (hereafter, "SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6").
The announcement of in this page is for the SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6 version. If you are using the old 3.0 version, please see the following URL:

http://www.isl.co.jp/SILKYPIX/english/download/license_ds3.html

* Generally speaking, we do not reissue product keys.
   Please record your license so that you do not lose it.


For a reconfigured PC

Please perform this operation when you need to register a license (a serial number and a product key) again when set up the OS on the PC which you used to the “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6”.
* This operation cannot use when the PC can not connect to the Internet.

[Important: About the cancellation of the product key registration]

The operation of “Clear product key registration” stops the use of the license (the serial number and the product key) of “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6” from the old PC.
And then can transfer from the used PC to the new PC.
Therefore, when executing “Clear product key registration”, the license (the serial number and the product key) can not be used.
Do not execute “Clear product key registration”.

1) If the setup of the OS is completed, install the program which was downloaded.

2) Connect to the Internet and start up “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6”.

3) "Registration" dialog will display.

Screen image

4) Confirm a license, and enter your "Serial number” and “Product Key" and then click [Register product key] button on the "Registration" dialog.

Screen image

5) When the communication with the server completes, it will display the message. The processing completes when clicking the [OK] button. The operation screen of the program starts up and the registration is completion. Use "SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6" as the product version.

Screen image

[When re-registration of a license is not complete.]

When operation cannot be completed because it is not possible for communication with our company server by a connection of Internet normally, we do a direct procedure to your license.
For confirmation of your license, please send the following items to our offline registration center via E-mail or FAX.
We will inform you after procedure.

  Title: Transfer the license ( For changing OS / For reconfigured PC.)
  The entry :
    Name:
    Product name: SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6
    Serial number:
    Fax number(Country name) / Mail address:

* In case of re-registration, when an error message is displayed, inform of the error message and the message number.


For purchase of a new PC

When the PC which was using “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6” and the PC to use newly can connect to the Internet, the license (serial number and the product key) can be switched over to the new PC by the operation of “Clear product key registration”.
*1 It isn’t possible to use this operation when the PC of the use was registered by using the offline registration.
*2 It isn’t possible to use this operation when the PC of either doesn’t connect to the Internet.

[Important: About the cancellation of the product key registration]

The operation of "Clear product key registration" stops the use of the license (the serial number and the product key) of "SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6" from the old PC. And then can transfer from the used PC to the new PC. Therefore, when executing "Clear product key registration", the license (the serial number and the product key) can not be used. Do not execute "Clear product key registration".

1) Connect an old PC to the Internet and start up “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6”.

2) Click “Clear product key registration” in the “Help”.

Screen image

3) Confirmation message will display. Click [Clear] button.

Screen image

4) When the processing of “Clear product key registration” completes, message will display.
Click the [OK] button, it returns to the operation screen of the program.
Close the “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6”.

Screen image

5) Uninstall the “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6” from the old PC.

6) Install the program which was downloaded to the new PC.

7) Connect to the Internet and start up “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6”.

8) Registration dialog will display.

Screen image

9) Confirm a license, and enter your “Serial number” and “Product Key” and then click [Register product key] button on the “Registration” dialog.

Screen image

10) When the communication with the server completes, it will display the message. The processing completes when clicking the [OK] button.
The operation screen of the program starts up and the registration is completion.
Use “SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6” as the product version.

Screen image

[When re-registration of a license is not complete.]

When operation cannot be completed because it is not possible for communication with our company server by a connection of Internet normally, we do a direct procedure to your license.
For confirmation of your license, please send the following items to our offline registration center via E-mail or FAX.
We will inform you after procedure.

  Title: Transfer the license ( For changing a PC )
  The entry :
    Name:
    Product name: SILKYPIX® 4.0 / 6 / Pro / Pro5 / Pro6
    Serial number:
    Fax number(Country name) / Mail address:

* In case of re-registration, when an error message is displayed, inform of the error message and the message number.